Shipping and returns

Shipping

Vivifi Beauty can deliver your products all over Lebanon within 4 days free of charge.

Return

To exchange the products you bought online, please contact our Customer Service on 800 965 664 within a maximum of seven day period from receiving the order, a customer service agent will assist you with your request.

important:

We appreciate your inquiry regarding our products. We would like to clarify that the products affected by a defect are exclusively eligible for exchange.

 

Products must be returned to us in the same condition as received and in its original box and packaging.

Exchange requests for opened or used products will not be accepted.

 

Items to be exchanged should be unused and with all Faces tags still attached and in the same condition as received, in their original box.

 

Once we have received and inspected the product(s), you may exchange your product(s) with any other product(s).

If the selected product to exchange with is of a:

  • Higher amount of the original product, then you will pay the difference when exchanging at the store.
  • Lower the amount of the original product, then you will get the difference as store credit when exchanging at the store.
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